Sales and Database Administrator
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REF: |
FDL 9 |
Job description:
This is a very responsible role within the company. You will be helping to manage our order processing system; validating new customer details and resolving data conflicts; creating an advertisers web presence and providing customer support both by telephone and email.
The company has a well organised system that semi-automates these tasks and full training would be provided plus on-going support as needed.
Being an Internet based business you will be able to gain a better understanding of E-commerce and broader Internet marketing strategies as well as search engine optimisation, email marketing etc.
Tasks and responsibilities to include:
* Supplying both telephone and on-line support service to customers who want to update their existing information.
* Processing orders & updating the order tracking system.
* Maintaining, designing and updating advertisers pages.
* Emailing or posting all support documentation
* Validation, via on-line system, of all new and amended company entries.
* Sales Lead generation from on-line sources
* General Clerical duties
* Telephone Reception
* Hours of work 34 per week
Essential requirments:
* Fluent spoken and written English
* Native French language skills preferred
* An understanding of the wide variety of marketing tools is required and willingness to actually put in to practice what you have learned.
* A strong ability to work professionally, quickly and accurately under pressure
* An analytical approach to your work
* Ability to meet deadlines
* Strong communication skills and ability to interact with suppliers
* Be able to communicate clearly and concisely with sales staff and senior management
* Confidence to report and recommend on results achieved
* Enthusiastic and highly motivated to generate leads for the sales team
* Outgoing personality
Additional requirments:
* Previous experience in a similar role or environment will be useful though not essential
* Good communication skills
About the company:
* A small company highly ranked in the UK Business Internet directory market.
* Their directories cover 100,000 key suppliers to UK industry
* They return about 2 million page searches every year to companies who are looking for a better supplier or additional company information.
* They operate from small friendly offices on an industrial estate in Malvern Link, Worcestershire and are opening a second office In Milton Keynes, Buckinghamshire.
Internship placement location:
* Malvern was originally famous as a Victorian Spa town and its links with the composer Sir Edward Elgar. Today it still retains some of its original splendour and is still known for its Malvern Water and Morgan sports cars.
* It has also become a home to many hi-technology companies.
* It has a good range of local facilities and easy access to Worcester, Birmingham and London.
Remuneration:
A training allowance of £700 per month will be provided to assist with accommodation and subsistence costs.
